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Terms & Conditions

Please find below a copy of our terms and conditions, please read them carefully. If you have any queries these please feel free to contact us sales@mdeagriparts.co.uk

This Website is owned and run by MDE Agri Parts LTD. 

Business address:
88 Manoo Road
Drumhoney
Kesh
Co. Fermanagh
Northern Ireland
Bt93 1AN

All goods will Remain the property of MDE Agri Parts until paid for in full. All copyright, trademarks, design rights, patents and other intellectual property rights in and on this website belong to Mde Agri Parts. All rights reserved. Reproduction of part or all of the contents of this website in any form is prohibited other than for personal use or internal business use only and may not be recopied and shared with a third party. All copyright notices in the original material must be retained. This website may not be copied, modified, disassembled, decompiled or reverse engineered in any way for any commercial purpose. The permission to copy for personal and internal business use does not allow for incorporation of material or any part of it in any other web-site, electronic retrieval system, publication or any other work (whether hard copy, electronic or otherwise). Mde Agri Parts will not be responsible for any file downloads.

We offer a 12 month warranty on our products from the date you receive them. The warranty will only cover faults or breakdowns in products due to defect in materials or workmanship. The warranty will not cover failure due to the lack of routine maintenance, incorrect installation, wear and tear, accidental damage, damage caused by negligence, damage caused by misuse or unauthorised modification to the product without our permission. We can only apply warranty to the initial purchaser of the product and proof of purchase will have to be provided. All electrical/hydraulic parts/components must be returned to us and we will return them to the manufacturer for testing before a refund/replacement will be issued. All products should be returned to us for inspection before a refund/replacement will be issued. It is your (the customers) responsibility to ensure that you get our products fitted by a fully qualified engineer and follow the original manufacturers instructions. We do not accept liability for loss or loss of earnings due to faulty products.  

All body panels should be assembled and test fitted before fitting. We will not be liable for the costs of painting or coating panels before fitting. Some of our panels may come painted, they may arrive to you (customer) with some scratches and marks due to transport, they could require a respray at the customer’s cost.  

We are continually working to improve our products and product data base, therefore we reserve the right to change products specifications, designs and colours with out notice. We will supply both genuine and non genuine products. Our use of the Original Equipment Manufacturers parts numbers, names etc. are for reference purposes only and not to suggest our parts are made by the OEM. We reserve the right to alter the price of our parts and products at any time without any prior notification.

We are a VAT registered customer in GB, all our products are priced plus VAT. A VAT invoice will be provided with the products. EU members who provide a valid VAT number will be exempt from paying VAT. Before the part will be dispatched the VAT number will be checked with the appropriate authorities for validation and the parts will be delivered to the address the number is registered to. Our Company VAT number is XI398330368

MDE Agri Parts will not be liable for any injury, loss or damage relating to the parts, products or machinery supplied by us. Our warranties are extended as far as those given to us by our suppliers. Labour costs will not be covered by warranty.  The onus is on the customer to have full insurance on the items supplied, for the use of the purchaser or purchased in the intent to re-sell.

We have made every effort to ensure that all our information on this website is as accurate, current and relevant as possible. We aim for it to be as easy to use and follow as possible, however any inaccuracies, errors or omissions contained on the website we disclaim liability for. Information on our website may be changed at any time without prior notification.

If you find a product can be purchased elsewhere for a cheaper price please let us know and we will do our best to match the price or beat it. We will need to know which company is offering it at the cheaper price so that we can ensure it is of similar quality. We are always looking to improve our database of tractor parts, models and compatibility, and introducing new lines of parts you feel we should be stocking or re- manufacturing, so all information provided by our customers will be much appreciated!

We are a sole trader and aim to carry 98% of the products for sale in the web-shop in stock, therefore all parts should be dispatched within one to three working days. For any more information regarding terms and conditions contact us info@mdeagriparts.co.uk

Secure Payment Transactions
We use PayPal (www.paypal.co.uk) and Stripe (www.stripe.com/gb) as our trusted online payment providers. All credit card transactions take place and are processed on their secure servers, so you you can trust your details are fully safe. So simply build your order on our website then click to pay using your preferred method and carry out your transaction on our partners secure servers.

Returns Policy
If you are not happy with your products or if they are faulty you may return them within 14 days of receiving your order. Please contact us to let us know you are returning an item/s.

You will be given a full refund for the items returned via the method of payment you used when ordering the goods. Credit and debit card refunds may take up to 10 days to be processed by your bank. It is your responsibility to pay for postage of returning the items to us.

When posting the goods back to us we require you to use a reliable and insured delivery service with tracking. This ensures that the delivery will be received by us as we will not be able to refund any returns should they be lost.

Cancellations
If you wish to cancel a product please let us know as soon as possible. We cannot cancel the delivery after the item has been dispatched and with our couriers. Please do not refuse to accept a delivery as a way of cancellation. If an order is refused the goods will be returned to us by our couriers. A charge is still incurred for the return and will be ducted along with handling charges from the refund amount.